Success and Mindset
Staying Cool Under Pressure
Two hour workshop
Very few of us live a stress free life. But there are some people who seem to be able to maintain a clear head in even the most stressful situations. Staying cool under pressure requires knowledge, practice and an understanding of what works for you. This interactive two hour workshop is designed to start building the series of skills required to manage situations of stress with confidence, control and professional excellence. In this fascinating workshop, understand what’s happening in your brain and body when you’re under stress. Learn techniques for managing pressure to consistently remain cool, calm and collected in trying times.
- Understand the different types of stress and what causes them
- Learn how to reduce day to day stress and long term stress
- Recognise and manage your personal stress triggers
- Discover the techniques to overcome anxiety in order to perform
- Adopt the tools to feel calm and remain effective, regardless of the situation
Guiding Customers in Decisions
Two hour workshop
If you work in sales, or any role in which you influence decisions, you have almost certainly suffered the frustration of waiting for someone to make up their mind. Even though we all make decisions every day, very few people understand how we make them. Learning how your brain processes information to form decisions will help you make better decisions, and assist you in helping others in their decision making process. This interesting and valuable workshop will help you recognise the role of both logic and emotion in decision making in order to guide your customers and stakeholders to decisions that they feel good about.
- Learn how to navigate customers successfully through the dilemma of choice
- Discover what hinders and what helps a decision to be made
- Learn the signals: when to explore further and when to close
- Understand the role of intuition and gut feelings in decision making
- Uncover what you need to know about your customer to enable positive decision making
Emotional Intelligence for Business
One day workshop
It has been suggested that emotional intelligence accounts for between 50-80% of your business and personal achievement, making it pivotal to both individual and organisational success. With this in mind, no one can afford to overlook opportunities to enhance their own emotional intelligence. This practical and interactive program promotes a journey of self-awareness and fosters the augmentation of people skills in business and in life.
- Explore the five human competencies of emotional intelligence
- Identify your emotional intelligence strengths and gaps
- Investigate the links between thoughts and behaviour
- Develop strategies to manage your emotions and the emotions of others
- Promote social skills and productive working relationships
- Learn how to establish relatedness and trust for long term rapport
The Emotionally Intelligent Team
Four hour workshop
A high functioning team requires more than a great leader. Enthusiasm and success in the workplace are generated as a result of the input of every team member. Being part of an emotionally intelligent team offers you the opportunity to thrive, be inspired and gain a greater sense of meaning through your unique contribution. This interactive program offers you a unique view of your team, and gives you the opportunity to function as a happy, cohesive and effective workplace community.
- Discover the elements of emotional intelligence paramount to team success
- Learn how to foster workplace engagement for yourself and the team
- Identify your team emotional intelligence strengths and gaps
- Learn how to communicate more effectively as individuals, and as a team
- Add to your repertoire the skills of a cohesive and successful team
- Feel energised about your role in fostering the emotionally intelligent team
DiSC® for Superior Selling Skills
Four hour workshop
Most of us have a preferred style of communication. Identifying and using the right style of communication for each of your customers is a key factor in your sales success. DiSC for Superior Selling Skills will help you develop the ability to quickly and accurately identifying how to communicate with your customer in their preferred style. This skill will allow the customer to hear and comprehend more of your message and relate it to their needs. Learn how to adapt your style in order to be heard and to meet your customer’s needs.
- Explore the four main behavioural styles of DiSC
- Identify your DiSC natural style
- Understand which styles are complementary to your own
- Learn how to identify and measure observable behaviour
- Learn how to adapt to different DiSC styles at work
- Examine DiSC language and its use in sales
- Work on gaining commitment and closing the sale with DiSC in mind
Note: An extended version of this program can also include independent personal profiling for each participant.
Please contact us to discuss a Quick Win for your team.
Your mind is your greatest asset.
